Airport / 20 October 2016

IATA Resolution 753 – the airport operator perspective (2)

You may have read our previous blog post about what benefits airport operators can expect to see following implementation of IATA Resolution 753.

Read on for the second benefit:

Filing missing baggage reports:

I already mentioned the benefits of sharing data across airlines. By doing so, 753 can help simplify and improve the lost baggage procedure because the baggage service desk will know where the bag is and be able to retrieve it, instead of starting to file a Property Irregularity Report (PIR). Access to an inventory of baggage will help reduce errors and the number of PIRs filed, as well as allowing more lost baggage to be found.

Some airports are looking to a self-service PIR procedure to improve the reporting process. 753 will allow airlines to notify passengers that lost bags have been located even whilst they are completing the PIR.

My next post will address another benefit relating to system and manpower optimisation.

About the Author

Kim Madsen
Kim Madsen

Senior System Manager, Software, Kim Madsen, has 20 years of experience in IT & Controls solutions for airport baggage handling systems combined with almost three decades of experience with controls systems for large, international projects. Kim Madsen shares his thoughts on how to optimise controls solutions for better automation and what IT & Controls partners can do for airports.

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